The Veterans Care Program

Already a Registered Aqualitas Patient?

Simply log into your account to begin ordering from the exclusive Veterans lineup today.

Register for the Veterans Care Program in 4 Easy Steps:

#1: Register Online In Minutes

Click here to complete the registration form online or print off a copy, fill it out and return it completed to Aqualitas,

By email at: clientsupport@aqualitas.ca

Or by mail at:

Client Care Centre
PO Box 310
Brooklyn, Nova Scotia
BOJ 1H0 Canada

IMPORTANT: Be sure to complete the ‘Veterans Affairs Canada’ section, if you would like Aqualitas to seek approval from Veterans Affairs Canada (VAC) for medical cannabis reimbursement coverage on your behalf. Once your registration has been approved an application will be submitted to Blue Cross on your behalf. This process typically takes between 2-3 weeks.

If you’d like help, don’t hesitate to contact our Client Care team.

Toll-free: 1-833-300-AQUA (2782)
Secure Fax: 1-855-750-1884
Email: clientsupport@aqualitas.ca

Client Care Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m. (Atlantic Time)

#2: Connect With a Doctor or Clinic To Obtain A Medical Document

Have your physician or health care practitioner complete a medical document and have their office fax it directly to our secure fax line at 1-855-750-1884.

Don’t have access to a health care practitioner or physician? Our Client Care team can help connect you with a suitable local or online clinic, contact us at clientsupport@aqualitas.ca or 1-833-300-AQUA(2782).

PLEASE NOTE: If you are switching LPs to join the Veterans program, we advise you to place your last order with your existing LP before you move your medical document to Aqualitas. This will ensure you avoid any gaps in accessing your medication during the approval process. We also offer a bridge program that allows you to place an order through our Client Care Team for a max of 90g, to help bridge any gaps during the approval period.

#3: Receive Your Client ID and Login

Once we have received your medical document, registration form, and your information has been verified we will send the application to Blue Cross for your veterans coverage. It can take up to 3 weeks to receive approval. When your coverage is approved you will be notified by email. The confirmation email will include your Client ID number and log in details.

#4: Go Shopping! (Online)

With your Client ID and log in details, you can order medical cannabis online or by calling our Client Care team.

Interested in other Veteran support services?

Check out our partners at Veterans for Healing. They offer support, resources and community activities.